Frequently Asked Questions

Start by typing in the Bill of Ladding (BoL) or Job Number and clicking "Track Job". The fields below should then populate.

You can email our customer service team info@swiftagencies.net or call +675 472 1300

There are a whole range of issues. Usually, it's paying duties or certain documentation is not in order. If you are unsure, please contact your assigned Customs Executive.

ANZ Region - Coffee Y3, Y2, Y, A, B

US Region - Coffee Y3, Y2, Y, A, B

EU Region - Coffee Y3, Y2, Y, A, B

Asia Region - Coffee Y3, Y2, Y, A, B